Project Manager

BALTIMORE, MD / DC
Full-Time

Position Overview

Under the general direction of Collins + Co.’s executive leadership team, the Project Manager serves as the operational lead across all client accounts, ensuring work is delivered efficiently, on time, and within scope. This role is responsible for translating client needs into clear, executable plans, managing workflows across departments, and maintaining alignment between teams, timelines, and budgets. The Project Manager plays a critical role in protecting team capacity, maintaining process integrity, and driving overall agency performance. This position also includes the opportunity to mentor junior team members and help shape the future of Collins + Co.’s project management function.

Reporting + Delivery Health

  • Empowered PTO for work-life balance
  • Annual bonus based on performance
  • Remote-friendly work environment
  • Health, vision, and dental insurance
  • STD, LTD, and life insurance
  • Simple IRA plan with 3% company match
  • Eight (8) weeks fully paid parental leave
  • Cell phone credit

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Benefits

Project Management + Delivery Execution

  • Own end-to-end execution of client deliverables across all assigned accounts
  • Build and manage detailed project timelines, workflows, and dependencies
  • Ensure all work is delivered on time, on brief, and within scope
  • Identify risks early and proactively adjust plans to maintain delivery standards
  • Act as the central point of intake for all client work, ensuring proper planning before execution

Workflow + Process Management

  • Structure and manage all projects within Asana (or equivalent platform)
  • Ensure work flows through the proper sequence from intake to delivery
  • Eliminate ad hoc or unscoped requests from entering production
  • Establish and maintain clear workflows that reduce inefficiencies and rework
  • Enforce production readiness standards, ensuring all assets, copy, and specifications are finalized before work begins

Scope + Budget Oversight

  • Monitor scope across all active projects to ensure alignment with contracts
  • Partner with Account Leads to manage and push back on out-of-scope requests
  • Track hours against deliverables and flag overages proactively
  • Support overall account profitability by maintaining scope discipline and efficient delivery

Resource + Capacity Management

  • Collaborate with department leads to align workloads with
    team capacity
  • Anticipate bandwidth constraints and adjust timelines accordingly
  • Ensure balanced distribution of work across teams
  • Escalate resourcing challenges before they impact delivery

Cross-Functional Collaboration

  • Align design, social, PR, and content teams around clear priorities and deliverables
  • Remove ambiguity around timelines, ownership, and expectations
  • Ensure all teams are working cohesively toward shared
    client goals
  • Collaborate closely with leadership to continuously improve internal processes

Communication + Meeting Leadership

  • Lead project kickoffs and key internal meetings with clear structure and outcomes
  • Provide concise, actionable recaps and next steps
  • Improve team efficiency by reducing unnecessary meetings through better planning
  • Ensure the right stakeholders are engaged at the right time

Key Responsibilities

  • Lead weekly delivery reviews focused on project status, risks,
    and upcoming deadlines
  • Maintain a real-time view of account and project health
  • Identify and escalate issues quickly, offering solutions and
    next steps
  • Support internal reporting on delivery performance and
    team utilization

Qualifications

  • 3–6+ years of project management experience within a creative, marketing, or agency environment
  • Proven ability to manage multiple complex, fast-paced
    projects simultaneously
  • Experience working with cross-functional teams (design, social, content, PR)
  • Strong proficiency in project management tools (Asana or
    similar platforms)
  • Highly organized with exceptional attention to detail and
    follow-through
  • Confident communicator with the ability to manage up, down, and across teams
  • Ability to balance client needs with internal team capacity and agency goals
  • Proactive problem-solver who anticipates challenges and
    brings solutions

Key Traits for Success

  • Operationally minded with a strong sense of ownership
  • Comfortable creating structure in fast-paced, evolving environments
  • Confident in managing scope and pushing back when necessary
  • Clear, direct communicator who reduces ambiguity
  • Focused on both team efficiency and client satisfaction